there. i'm elizabeth cook. new rules in anticipation of a busy summer travel season. >> this is a big day for america's flying public. too often the things we hear about aren't just irritating inconveniences. they are significant harms. >> this all comes as more people are taking to the skies with more than 70 million passengers travel through bay area airports in 2023. that is a significant jump from the year before. >> katie nielsen is at oakland international with the new mandates to get you to your destination faster and put any lost cash back in your pocket. it's all part of the biden administration's plan to strengthen consumer protections. >> reporter: almost everyone we talked to here today had some kind of story to tell us about a flight cancellation, a time they were delayed, or even getting bumped from their flight entirely. but new protections just announced could make getting compensated even easier.

>> i'm usually out on an airplane about once or twice a week. >> reporter: david amel is an attorney and frequent flyer, spending more of his fair share of time stuck in airports including saturday when he was stuck at lax for eight hours due to cancellations. >> i think i got a $150 voucher. at that point, i would have paid them $150 extra to get on a flight. >> reporter: it's situations like those that spur the department of transportation to draft new rules to protect travelers. >> we have heard it all. too often the things that we hear about aren't just irritating inconveniences. they are significant harms and more importantly the violations of passengers rights. we're here to do something about that. >> reporter: the rules announced today require a refund. not flight credit or miles for a canceled flights. if passengers are delayed or

six hours for an international flight, they are eligible for a refund if they don't want to fly. bag fees will also have to be refunded if the checked bag is delayed. passengers will get a refund if services they paid for aren't available like broken wi-fi. airlines are also required to disclose fees upfront for things like checked bags, carry-on bags, or canceling a flight. >> this isn't about enforcing when something goes wrong, but making it less likely if something would go wrong in the first place. >> reporter: a welcome change for passengers like angela bendobar who missed a connecting flight coming back from an international trip. >> last night my flight was delayed leaving montego bay. i missed my flight and had to get rebooked. >> reporter: she hopes the new rules will incentivize airlines to plan better and solve problems before they arise. >> it should be a wake up call to them. any time somebody is

hitting the pocketbook, it should wake you up. >> reporter: cancellations, delays, they happen. >> they shouldn't happen because an airline was seeking to maximize profit. so i think the moves by the government such as this, i think it's great. >> reporter: now the rules about getting a refund will go into effect in the next six months. the rest goes into effect a year from now. >> reporter: a trade group that will represent the largest u.s. carrier. a spokesperson says they offer plenty of options to make travel easier including fully refundable fairs where they have fallen sharply since the middle of 2020. meantime spotty weather combined with ongoing runway construction forced an hour long ground stop at sfo this morning. so far more than 200 flights have been delayed in and out of the airport. that's according to the website flight aware. airport officials warn about days like this when they first announce the runway project last year. one of the

landing runways has been closed for renovations since mid january. the goal is to have it ready and reopened by july 1. i'm anne makovec with new video from hamas preparing to show a bay area native held hostage. a still shot of the video of what appears to be brooklyn born hostage alive. in it he delivers a long statement clearly crafted by hamas. we cannot confirm when it was recorded or what kind of pressure he faced. the video shows one of his hands is missing. today his parents released a video of their own. >> and if you can hear this, we heard your voice today for the first time in 201 days. if you can hear us, i am telling you, we are telling you, we love you, stay strong, survive. >> it's a dual american israeli citizen, kidnapped during the nova music festival in israel last october. he's

one of eight americans still believed to be held by hamas. the pollen family has called on the negotiating parties including qatar, egypt, the united states, hamas, and israel to work harder to strike a deal to end the suffering. meanwhile protests against the boring gaza continue to grow at universities all across the country. usc, university of texas and austin and harvard at the latest universities to hold demonstrations. and the tense moment of the park at their campus, forcing protesters to take down their tents. they were put up this morning following similar demonstrations at other schools. at one point a man was detained by officers, eventually released after they surrounded a patrol cruiser. back here in the bay area, student protesters spent another night on uc berkeley's campus, refusing to leave until

tay had agree to their pro-palestinian demands. they want the university to cut ties with anyone who has a relationship with israel specifically related to arm suppliers. the university city has no plans to change their investment policy. >> we ask that the united states condemn the palestines and human body. demanding we get the studies program implemented here at uc berkeley. today biden signed a $95 billion foreign aid package for ukraine, israel, taiwan, about $26 billion is for israel. about $1 billion for humanitarian aid for gaza including medical supplies and clean water. $61 billion will go towards the military assistance for ukraine. $8 billion will go to the indo-pacific region. the district attorney overseeing the scott peterson case filed a potion today

required by the los angeles innocence project. the d.a. said the 14 items have been tested and they don't think they are relevant. peterson now 51 years old is serving life without parole for the murder of his wife, laci. he has always maintained his innocence. the court is scheduled to take up the dna request on may 29. today arizona took a step towards repealing the civil war evil law that bans all abortions. three republicans join them in the state house. now it heads to the state senate. the supreme court recently upheld that ban, which was passed in 1864. nearly half a century before arizona even became a state. if the senate approves the measure to repeal it, the state would allow

abortions up to 15 weeks. in the meantime the governor is asking california lawmakers to fast track a bill that would allow arizona doctors to receive a temporary license to perform abortions here in california. for patients that cross the state border to get one. the bill contains what's called an urgency clause to take effect upon the governor's signature. but first they need a two-thirds vote in the legislature. >> no state has more to do and more responsibility to promote what needs to be done with our state. that's the spirit that will bring us here together. >> the law would only be in effect through the end of november before they repeal the current arizona law that might go into effect. today in washington, the supreme court took up the case on whether the total abortion ban conflicts with a federal healthcare law. abortion right

supporters staged a dine in outside the court building. a federal mandate accepts medicare to provide stabilizing care to patients experiencing medical emergencies. the biden administration argues the care includes abortions, even if it goes against state law. a sticking point to all of this is whether that only allows to situation where the mother could die. >> if they supersede state laws, then people would be able to have abortions. tay don't necessarily need to be at death. >> this case impacts 14 states across the country. in the east bay, three people sent to the hospital after a fire on martin luther king way. two of the victims are in stable, but one is in critical condition. investigators are still looking at the cause of that fire.

in san francisco hospital workers across the city are pleading for help. they say constant attacks on staff and unimaginable workloads have become too much. >> i can tell you i've gotten 16,000 steps in a shift. that's a lot to do with no sitting down and handing your phone to someone to go to the bathroom. >> coming up at 5:30, worse things conditions are putting patients in jeopardy. and san francisco has a new tool in its efforts to try to hire more 911 operators. today they unveiled their newly renovated dispatch center, which they say has been redesigned to make operators busier to decom press. mayor breed etch sized they are still

in desperate need of dispatchers. >> i hope people will look at this public service job. >> the city also said they made the base salary starting around $ 106,000 a year. still ahead a controversial proposal to throw the brakes on dangerous drivers in california is moving forward. one major change. >> folks unsheltered in the streets, he wanted to help. what he's doing now to give them a new look. that's coming up. major league baseball players turning 100 years old. a look back at what's a remarkable life. it's a

wonderful feeling. i'm glad you are still here. our time lapse from the cloud cover that would continue to roll through and no moisture just yet with a

we're on bird watch 2024. the third and final falcon chick is expected to hatch today on top of uc berkeley's tower. >> yeah, look at the focus. this is a live look from the falcons nest cam. annie, the mother, keeping her chicks warm. >> i think that's dad. she makes dad work. >> i notice they switch off their duty and the other goes out to find food. it's sweet to watch. >> as we wait to welcome the fourth baby bird, uc berkeley is hosting a hatch party. >> of course, they are. >> all day long they have been live streaming the event on a big screen. falcon experts and volunteers were there to answer

any questions about the adorable birds. >> this is an am thing. another big celebration is about to happen in the north bay. >> well, this one to honor a former major league baseball player about to turn 100 years old. vern glenn joins us with this remarkable story. vern? >> reporter: if you see me this high in the show, then you know it must be something. and it really is. now he's not just turning 100 years old. there is only one guy that gets to be the holdest living former major league baseball player. it's

this marin native. a yankees team with the world straight championships. you're playing in the big leagues? >> i know, i came a long way. >> reporter: he graduated in 1942. he spent the next. and before finally getting called up in 1951. >> i was thrilled to death going to the top baseball team in the whole world. >> reporter: he joined the new york yankees. to make room for him on the roster, the club sent down a young rookie named mickey mantle. >> they sent him down to kansas city, but he came back three months later though and made a

name for himself. >> it was just odd that i was a part of it. >> reporter: a part of three straight championship teams. even pitched two innings in the 1953 world series. >> afterwards that's the reason why he would pick me because i knew he would say my bullpen, they do not know the dodgers hitters. >> reporter: the 5'9" would describe his fastball as sneaky fast. and ahead of the hall of famer, yogi barah. every morning i would have to go down to the lobby to get his funny books. [ laughter ] >> reporter: these days, art is back in the north bay. his room is filled with memories from his baseball past. but there

was one noticeable exception. his 1953 world series 10. >> they couldn't remember where she hit it and where they saw that house. i never did find it. it's one of those things. >> reporter: that's unbelievable. >> but there someone thing he would have liked to have changed. >> the minimum salary for a ball boy was $5,000. today it's $470,000. i was born too quick. [ laughter ] >> reporter: art will celebrate his 100th birthday on thursday. he has the distinct as the older one is still here maybe

two weeks, two months. and maybe you'll go on tomorrow. i don't know. that's at my age. >> hey, when you're on it, you can do or say whatever you want. huge party planned for him in sonoma tomorrow. he would face some of the greats of the game. so i asked him you got to face jackie robinson. how in the world did you get out jackie robinson and he just looked at me and said fly ball to center field. >> wow. i was a fan boy. >> yeah. and the new owners of his home, you just start digging through the house. and you might find that. >> that ring will be it. >> exactly. it's got to be a crack in the wall or something like that. >> exactly. >> oh man. like he just said, eh. >> he takes it all in stride. he's not too bothered by it.

>> what a great story. >> what a great interview. thanks, vern. bay area native and champion figure skater kristi yamaguchi will get her own doll. it will look like her as she became the first asian-american woman to win gold she says officially becoming a barbie is a huge, huge honor. let's check back in with paul, but who needs a barbie? we've got our own funkel pops. >> yes, we do. >> and i will treasure it forever. >> yes. mine is sitting at home in my office. thank you for that. >> you're welcome. >> you won christmas for the next few years. >> i want to buy little outfits for her, you know, like you do barbies. >> just dress them up? >> yeah. i'll buy a little tux for you, paul. >> that sounds good to me. the emmys are coming up. let's take a look at the weather out there

this evening. a few changes to the big picture pattern, but not immediately. it will be another day of cool, cloudy conditions tomorrow. and a couple of storm systems will be merging off to the east. by saturday, the conditions are going to be calming down. we'll get back to normal april weather as we head into the last weekend of april. temperatures are returning to the 70s inland. 60s around the bay. still 50s along the coast. you can see the cloud cover that's hanging out over much of the bay area, but thickest as you get closer to the coast. temperatures are not very warm for mid-april. not much variation. and the cool spot in san francisco, 65 degrees. i'm not going to call it the warm spot, the least cool spot right now in san jose. temperatures will drop down with a lot of 50s on the map to begin your day tomorrow. a harder time shaking the clouds tomorrow, which is why the temperatures will be limited in terms of how much they warm up. only to the

mid-60s in san jose and los gatos and morgan hill. the warm spot will be far inland in the east bay. forecasting a high of 70 is antioch. everybody else is going to be in the 60s at best because along the coast, temperatures are only in the upper 50s. the marine layer influence will not leave the coastal conditions into the weekend and even throughout rest of the bay area that will warm up. only the low 60s for san francisco and oakland. a few degrees below average. mid to upper 60s for most of the north bay. but with the clouds overhead today. our rain chances will remain very limited. a little bit of coastal drizzle is possible. futurecast will head through tonight and tomorrow but not much clearing. the past couple of days, more clouds throughout the day tomorrow. but these will be few and far between and a little bit of drizzle, that

will be winding down. very strong winds will be kicking in though as we head into friday afternoon. in the sierra, a little more moisture available to produce some very modest snow amounts. a couple inches of accumulation enough to freshen up the slopes if you will be heading out there for late skiing. and the winds aren't too noticeable now, but they are going to pick up tomorrow into the 20 to 30 miles an hour range for the strongest gust. so a breezy day on thursday. then it will be flat out windy on friday with the gust stronger gust about 40 miles per hour. it is going to be rather blustery out there for the next couple of days. but then things improve. the weekend is looking really nice. temperatures returning to the low to mid-70s for inland parts of the bay area and one day in the upper 70s on tuesday. an up and down pattern next week. looks like cooler conditions will improve, mid to upper 60s

around the bay. 70 by next tuesday. you won't see much variation at all. the one change you'll notice, you get more of a break during the afternoon for coastal parts of the bay area beginning on saturday and the pattern will carry through the middle of next week. up next, the barber's chair and how a chance encounter changed the bay area man's life and so many others. >> this is our way of changing the world. >> and major new effort

well, redwood city man is so pass. about serving his community. that each changed. his career path. >anc2 mic>from r he went from running stanford's digital language lab to graduating from beauty school. sharon chin introduces us to this week's bay area

jefferson award winner. i can't wait to hear about it. >> he's pretty amazing. and he gained a brand new set of skills and he uses them to give people a whole new look. >> joseph unpacks his car for a few hours of service starting with the chair for the guests of honor. >> this is our way of changing the world. >> reporter: joseph started three haircuts for the unhoused in 2018. he had a brush with professionals outside the seattle hygiene center who treated the unsheltered like they were invisible. >> like they were walking through a mine field and stepping over them. that kind of urked me. >> reporter: an idea buzzed in their head. why not serve the need right there? >> so i said you need to cut hair and they said oh, we need someone so badly. >> reporter: jump ahead to

2021. joseph began tent city barber that gives spring haircut to people living in homelessness for the bay area. >> our model at tent city barber is beauty will save the world, which is a line from the novel. okay. >> reporter: joseph's redwood city based non-profit and his hartford giving. he spent 15 years running their digital language lab and wanted a change. he became a certified cosmetologist. joseph falls for more than just a makeover, a safe space for comfort and shear. >> i have clients that i cut their hair and the next week i'm told they overdosed or they passed away. so i take this very seriously because it may be the last haircut this person ever does. >> reporter: so far tent city barber has provided about 1,500 haircuts with joseph who is not working as a high school substitute teacher who transports his salon to

non-profits. on this afternoon, he pitches his tent at martha's kitchen in san jose, where people line up for a free hot meal, mobile showers, laundry services. >> he is very compassionate. >> reporter: he's grateful that he trimmed his beer. >> it gave me motivation, you know, it inspires me because he's got business meetings during the week. >> reporter: joseph says he would give his best, so people could look their best. often they would leap with a smile. >> and that is good, thank you. >> and a style that's a cut above the rest. this week's jefferson award in the bay area goes to joseph. he is now taking newly licensed talents from the real world training and mentoring and giving them free air cuts to those in need. he said it's a win-win, i would agree. >> what a great story.

>> absolutely. >> and that you can see it in your faces, right? it is so simple. >> exactly. that's the cut they want as opposed to the cut they think they need. >> the smiles are so authentic and so grateful to him. >> absolutely. making the difference. >> yeah. >> thanks. you can nominate your local hero for a jefferson award online on kpix.com/hero. well patients attacking medical staff and long shifts with no brakes. just some of the problems workers are reporting at san francisco hospitals. up next their demands ahead of a potential strike. >> we're trying to alert them to some of the consistent staffing concerns and the safety concerns and the lack of resources that are leading up to really unsustainable patient care conditions. a bay area lawmaker is making a big change to a plan